Copyright DesignaBabies 2009


Currency Converter
Shipping, Returns, Refunds


Please feel free to CONTACT ME
with any concerns you may have
regarding Shipping, Returns & Refunds


**Please scroll down for more information**

 

 

 

Flat-Rate Insured Shipping & Handling Charges

Shipping includes Tracking and Insurance to the maximum value allowed by the

South African Post Office / PostNet: DHL / The Courier Guy

 

South Africa Up to 22"
(0-3 Months) Babies
From 23"+
(3-6 Months) Babies
Toddler-sized 26"+
(9-18 Months) Babies
The Courier Guy
Economy Road Freight - Delivery to Door - 2-3 Working Days
R150.00
(excl. Insurance)
R200.00
(excl. Insurance)
R250.00
(excl. Insurance)
R250.00
(incl. Insurance)
R300.00
(incl. Insurance)
R350.00
(incl. Insurance)
The Courier Guy
Overnight Delivery Insured
Delivery Business Days
Delivery to Door
R400.00 R430.00 R480.00

 

 

IMPORTANT SECURITY NOTICE

 

Please note that all parcels travelling by Air may be subject to the following:

DELAYS:  The scanned parcel may be considered 'suspicious/dangerous', and transported by road instead (e.g. parcels sent from Johannesburg to Cape Town).  Therefore, your Speed Services/Courier parcel may take up to 3 business days longer to arrive!

SECURITY CHECKS:  Parcels may be opened, checked, and re-sealed by shipping agent before shipping (i.e. PostNet).

 

INTERNATIONAL

Botswana, Namibia, Swaziland, Zimbabwe
and other African Countries
  Up to 22" Babies Larger Babies
PostNet: DHL EXPRESS COURIERS
(Deliveries to Door ONLY)
R1 500.00 R1 750.00
Other Worldwide
EMS Priority Mail International R850.00
PostNet: DHL EXPRESS COURIERS
(Deliveries to Door ONLY)
Please request quote

**Please contact me for quote on Toddler+  sized Babies**

Buyers are responsible for all customs, duties and taxes payable in their country

 

IMPORTANT:

**I only use the abovementioned shipping options**

You’re welcome to arrange your own choice of Courier Service at your own risk & expense.

 

DELAYS (for whatever reason) in Shipping or Courier Services are beyond my control. I CANNOT assume responsibility for such delays, and no shipping & handling refunds will be made due to delayed deliveries.

 

You are solely responsible for tracking your parcel via the

Post Office / PostNet: DHL Express Couriers / The Courier Guy

 

SA POST OFFICE  http://www.sapo.co.za/

POSTNET  http://www.postnet.co.za/home/index.php?ipkContentID=411&ipkMenuID=183

DHL EXPRESS  http://www.dhl.co.za/en/express/tracking.html

THE COURIER GUY   http://www.thecourierguy.co.za

 

 

Refund & Return Policy

If you are not entirely happy with your baby, I will refund your money, less total shipping and insurance fees (both ways), Custom Fees (where applicable), & 15% handling charges on the adoption fee.  Buyer’s remorse does not qualify for refunds.  Your funds cannot be kept ‘on hold’ or transferred toward possible future purchases, and will be refunded to you.  Returns are accepted on condition that you contact me within 24 hours of baby’s arrival with regard to the intention of returning the reborn baby.  The reborn baby must be shipped back Insured within 48 hours of arrival in exactly the original condition and packaging, including all accessories.

All sales are considered final unless contacted within 24 hours of baby’s arrival.

 

DAMAGED Goods / Parcels LOST IN TRANSIT

DAMAGED in Transit reborn babies must be shipped back insured within 48 hours of arrival in exactly the original condition and packaging, including all accessories.  An Insurance Claim will be submitted on my receipt of the package.

If it has been established that your parcel is LOST IN TRANSIT, an Insurance Claim will be submitted.

No refunds will be made for parcels indicated by the Shipping Agent as DELIVERED. 

You will be refunded on my receipt of the amount as reimbursed from the Insurance Claim.

 

South Africa Refunds will be made via Electronic Fund Transfer (EFT)

International:  Refunds will be made via PayPal

 


Shipping, Returns, Refunds l  Privacy Policy Site Map l

Thanks For Looking

 

Website Design By Sandys Designz
Baby Image C/O
Dreamstime
Copyright DesignaBabies 2009